Shipping and Delivery
Our room dividers ship via LTL on pallets within 1-3 days after you place an order. You can expect a delivery time of 3-9 business days and will receive a tracking link to oversee the shipment.
For pallet orders, the delivery service will contact you beforehand, to ensure someone is on site to sign for the delivery.
Lift-gate delivery is included, but if you have a loading dock, we can adjust for that. While we deliver to the front of your address, moving items indoors is your responsibility.
For added convenience, we provide a white-glove service at an additional cost. For details or a quote, please contact our sales team before completing your purchase.
Cancellations and Changes
We understand changes or cancellations can be necessary. To assist, we allow free modifications and cancellations within 24 hours of order placement.
Returns and Refunds
We accept returns of items that are undamaged and unused within 10 days of delivery. The return process will incur a 20% restocking fee and round-trip shipping costs. Once we've received and inspected the returned item, a refund will be processed to your original payment method.
For detailed terms, please click here.
The following items are considered final sales and are not eligible for returns or exchanges:
- 1x1 Sample Panels
- Peel and Stick Wallpapers
- Modular wall kit Accessories